Valid information on the cost of the Services is provided in the Pricing section of the Website.
Copyleaks outsources all online payment processing to Stripe (« Stripe »). Copyleaks does not have access to credit card numbers and all other payment information submitted to Stripe as a result of the online payment process. You agree to provide Stripe with a valid credit card and accurate, complete and updated information required by the subscription registration form. Failure to comply may result in the immediate termination of Services.
You must contact Copyleaks via the technical support page at https://help.copyleaks.com about any billing problems or discrepancies when they first appear on your account statement. If you do not bring them to Copyleaks attention when they first appear on your account statement, you agree that you waive your right to dispute such problems or discrepancies.
Stripe Reference Transactions are used to allow Copyleaks.com to make subsequent transactions on a monthly or annual basis until you cancel your subscription. You can cancel your subscription at any time by notifying Copyleaks through the Dashboard on the website and Copyleaks will immediately stop all services regarding the reference transaction.
We only offer refunds if the user has not used any pages or credits from their subscription. The refund period is only within the first 10 days of the billing cycle. Payment processing fees will not be deducted from the original price if the request has been made within 24 hours of the original purchase. The refund covers only the most recent subscription cycle.
If you believe someone has accessed the Services using your Account without your authorization, you must inform Copyleaks via the technical support page at https://help.copyleaks.com
You are solely responsible for any content and other material that you submit, publish, transmit, or display on, through, or with our Services.