Business Operations Analyst

Copyleaks is a leading AI text analysis platform empowering businesses and educational institutions to navigate the ever-evolving landscape of genAI confidently. With an award-winning suite of AI-powered tools trusted by millions, Copyleaks ensures AI governance, empowers responsible AI adoption, safeguards IP, protects intellectual property, and maintains academic integrity with comprehensive AI and plagiarism detection.

Copyleaks achieved a significant milestone by debuting # 330 on the prestigious Inc. 5000 list. This recognition reflects the company’s exceptional growth, marking it as one of the fastest-growing private businesses in the industry. The SIIA CODiE Awards recognized Copyleaks for Best AI-Driven Technology Solution, celebrating its excellence in artificial intelligence and machine learning. Tech & Learning awarded Copyleaks Best of ISTE for its outstanding contributions and innovations at the International Society for Technology in Education (ISTE) conference.

Copyleaks is seeing heightened demand and adoption from enterprises and universities that are concerned about transparency, integrity, and risks associated with GenAI. We have realized 3X revenue growth in the last three years. Since our last fundraising round in 2022, we have seen significant growth in our valuation and substantial growth across the global enterprise user base, product development and company headcount.

Business Operations Analyst

As we embark on our next phase of growth, Copyleaks is looking to add a highly motivated, operationally savvy, and data-driven Business Operations Analyst to its growing Business Operations team. The analyst will use data analysis, problem-solving, project management, and a strategic mindset to assist in the ideation and execution of the company’s most important initiatives.

Key Responsibilities

Create and maintain reports, dashboards, and KPI tracking systems in Salesforce.
Analyze business processes and workflows to identify inefficiencies and recommend solutions.
Collect, interpret, and visualize data to generate actionable insights.
Collaborate with Sales team to respond to Request for Proposals (RFPs).
Collaborate with cross-functional teams to implement process improvements.
Monitor business performance metrics and identify trends or anomalies.
Lead or participate in special projects related to operational improvements.

Qualifications

Sales Operations Expertise: Oversee and streamline sales processes, ensuring efficiency and alignment with business goals. Provide data-driven insights to improve sales performance and operations.
Salesforce Proficiency: Experience managing and optimizing Salesforce CRM to track and manage leads, opportunities, accounts, and sales performance. Ability to create reports, dashboards, and automation within Salesforce.
Google Analytics Experience: Utilize Google Analytics to monitor sales and marketing performance, providing insights on user behavior, campaign effectiveness, and website traffic. Ability to interpret data to drive decisions.
RFP Management: Respond to Requests for Proposals (RFPs) by preparing compelling, tailored responses, collaborating with cross-functional teams to ensure alignment with client needs and requirements.
Cross-Functional Collaboration: Work closely with Sales, Marketing, and Product teams to align sales strategies and improve operational efficiency.
Data Analysis and Reporting: Create and analyze sales performance reports, leveraging Salesforce and Google Analytics data to drive actionable insights and support strategic decision-making.
Process Improvement: Identify and implement improvements in sales workflows, tools, and technologies to enhance team productivity and achieve sales targets.

Bonus Points

Analytical mindset with strong attention to detail.
Salesforce and or GA certification
Ability to work independently and prioritize multiple tasks.
Excellent interpersonal skills to collaborate effectively across departments.
Comfort with ambiguity and problem-solving in complex situations.
Proactive approach to identifying operational challenges and opportunities.

Copyleaks is proud to be an equal-opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or Veteran status.

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