Use Case

AI & Plagiarism Detection Tools for Customer Support

Harness the potential of generative AI while ensuring responsible adoption across your Customer Support team.

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Know That Your Customer Support Is AI Ready

Confidently embrace the possibilities of genAI across your Customer Support team while mitigating the risks.

Maintain Customer Privacy and Avoid Data Leaks

While AI can facilitate key customer support processes, with some teams seeing an 85% reduction in ticket times thanks to genAI, it’s essential to be aware that when personal data is involved, safeguards that offer transparency and help you oversee all AI use are crucial to avoid potential customer data leaks.

Keep Customer
Experiences Positive

AI models are trained on vast amounts of data, which can result in biases and misinformation. That’s why it’s important to have the necessary tools to help maintain insight and transparency to avoid negative customer interactions.

Avoid Potential
Negative Brand Impact

Several high-profile incidents with AI chatbots highlight how crucial it is to train AI models on high-quality data and have the necessary guardrails for any AI customer support chatbots to answer only the questions you permit.

Ensure accurate and consistent responses in your Customer Support organization with AI-driven content verification. Book a free demo today.
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Key Features

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Full AI Model Coverage

Ensure the authenticity of knowledge base articles, help content, and support replies by identifying AI-generated text from all major models including ChatGPT, Gemini, Claude, and future releases. Maintain consistency and accuracy across all customer-facing content.

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Flexible API Options

Easily integrate Copyleaks into your CRM or support ecosystem using flexible APIs. Automate real-time content scanning across ticketing systems, chatbots, and help centers without disrupting your support flow.

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Multi-Language Support

Copyleaks supports over 100 languages for plagiarism detection and 30+ for AI detection, the most in the industry. Empower international support teams to uphold high-quality, original communication with customers worldwide.

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In-Depth PDF Reports  

Get customizable, in-depth reports from each content scan. Perfect for training reviews, internal audits, and maintaining a high standard of quality across customer support documentation.

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Interspersed AI Content Detection

 Identify content that blends AI-generated text with human input. Whether it’s knowledge base articles or chatbot scripts, ensure transparency and maintain the human touch where it matters most.

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Military-Grade Security

Copyleaks ensures your customer data stays secure with military-grade encryption, GDPR compliance, and SOC2 & SOC3 certifications. Built for organizations that prioritize trust and data integrity. Explore security protocols.

Ready to to confidently embrace generative AI in your support team while mitigating risks?

Speak with a team member today to see how our tools help maintain customer privacy, prevent data leaks, and ensure AI-generated responses are accurate and unbiased.

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